Home
How can we help you today?
Get help straight from the team at Azoomee
Article suggestions
Featured articles
3 articles
How do I redeem my Azoomee voucher?
How do I cancel my Azoomee subscription?
Why can't I log in?
Purchasing or Subscribing to Azoomee
7 articles
How do I cancel my Azoomee subscription?
What can my children do on the free service?
What can my children do if we purchase the Premium version of Azoomee?
How much does Azoomee cost?
How does Azoomee charge my account?
How can I pay for Azoomee with Vodafone Pay?
How do I buy Azoomee as a gift?
General
10 articles
Can I use Azoomee on my tablet?
Can I use Azoomee on my phone?
Can I use Azoomee without an internet connection?
Is Azoomee available in my country?
Can I use Azoomee while traveling abroad?
What age group is Azoomee aimed at?
How can I review Azoomee?
How do I become a brand ambassador?
View all articles in “General”
Voucher holders (O2/Argos/Promotions)
6 articles
How do I redeem my Azoomee voucher?
I didn’t enter my voucher during sign up. Can I still redeem my free 2-year subscription to Azoomee?
I lost my Azoomee voucher. Can I request a new one?
How do I claim my 40% discount on the 6-month subscription from Argos?
I’m having a problem with my Pixi tablet. What should I do?
Why can't I log in?
Chat
5 articles
How do my kids add their friends to Chat?
Chatting on Azoomee: best practises to keep your family safe online
How does my child report a problem in their chat?
What do I do if my child is having a serious problem with a friend on Chat?
How do I know if I receive a message?
Safety and Security
2 articles
What makes Azoomee safe?
How does Azoomee decide if content is appropriate for my children?
iPhone & iPad users
3 articles
How do I use Guided Access to stop my children leaving Azoomee without my permission?
I can't hear any sound. What should I do?
I can't change the volume while in Guided Access, what do I do?
Azoomee on KPN set-top boxes
2 articles
How do I subscribe to Azoomee on my KPN box?
How do I cancel my Azoomee subscription on my KPN box?
Azoomee Video on Amazon Channels
3 articles
What is Azoomee Video on Amazon Channels?
How do I sign up for Azoomee Video on Amazon Channels?
How do I cancel my subscription to Azoomee Video?
Android users
2 articles
How can I stop my children leaving Azoomee without my permission on an Android device?
How do I use Restricted Profiles to restrict what my child can do on their tablet?
Your account
4 articles
How do I set up a child's profile?
I've forgotten my PIN. What do I do?
How can I delete my Azoomee account and all data about me?
How do I set up an account?